Open Enrollment

What is HAAM Open Enrollment?

HAAM Open Enrollment is a one-stop-shop for members to renew their HAAM membership and get health coverage for 2020, including Marketplace insurance plans. Every HAAM member is required to renew their membership each year. It's important to renew your HAAM membership with us during Open Enrollment to ensure that you have the most options available to you for 2020. Everyone’s situation is different, so let us help you find the most affordable plan for you. 

You cannot enroll in a Marketplace Insurance Plan outside of Open Enrollment unless you qualify for a special enrollment period. So, don’t wait until the last minute to #RockEnroll.

We need to see you in person. Exceptions to this include members who have already enrolled with Medicare, Medicaid, MAP or those who have health coverage through an employer, spouse, parent or receive VA benefits. If you anticipate barriers around getting to Open Enrollment, please contact us in advance so that we can assist you in making a plan to get your membership renewed and enrolled in health insurance for 2020.

Not a member yet? We highly recommend that you sign up during this time. Please review the hours, location and what to bring beforehand to ensure you are prepared. You can find more information about HAAM benefits on our Become a Member page. 

Hours & Location

You can walk in anytime! We are open from Nov. 1 to Dec. 15. There are no appointments. For Thanksgiving, we'll be closed Thursday, Nov. 28, Friday, Nov. 29 & Saturday, Nov. 30.

Monday - Thursday: 9AM - 6PM

Friday & Saturday: 9AM - 4PM

Sunday: CLOSED

HAAM @ Foundation Communities
5900 Airport Blvd
Austin, TX 78752

Note: this is NOT the HAAM office on S. Lamar - we only hold Open Enrollment at Foundation Communities' Prosper Center – North (address listed above).

What to Bring

Below are the 5 things everyone should bring, and 2 that you may need. Unsure about any of these items? Contact us!

Everyone must bring:

  1. Income information, such as a pay stub or self-employment information
  2. Your username & password (make sure this works from home!)
  3. Names of important doctors or medications
  4. Government-issued photo ID
  5. Proof of musicianship – more information here. 

You may also need to bring:

  1. Employer insurance offer of coverage, including cost and plan details, if you or your spouse received an offer for 2020
  2. Immigration documents, if applicable

Important Tax Info

Are your 2018 taxes done? If you had a Marketplace ( insurance plan in 2018, it’s essential that you file your 2018 taxes before you sign up for a plan for the 2020 year. You MUST file a Form 8962 to reconcile the tax credits you received in 2018 – check out this handy guide for more information. If you haven’t filed your 2018 taxes, still come see us during Open Enrollment so we can review your options!

Pro Tips

Tip #1: Come in ASAP - premium assistance funds are available on a first-come, first-served basis and will run out
Tip #2: Make sure your 2018 taxes are done! See "Important Tax Info" above.
Tip #3: Know your login info – this will save you time at Open Enrollment! Sign in from home ahead of time to make sure your login works and bring it with you. If you have trouble retrieving your login, this handy guide can help!
Tip #4: Be prepared for a short wait. We will do everything we can to get you in and out quickly, but we suggest bringing some headphones or a good book just in case.

Need a Lyft to Open Enrollment?

Email us at for a FREE ride to Open Enrollment! Be sure to plan ahead and give us 48 hours to respond to your email.