Open Enrollment

About HAAM Open Enrollment

HAAM Open Enrollment is a one stop shop for members to renew their HAAM benefits and get health coverage for the 2018 year, including Marketplace insurance plans. It's important to renew with us during this time so that you have the most options available to you for 2018.

We need to see you in person, unless you have already enrolled with Medicare, Medicaid, or MAP. Come see us early, too, because many programs are filled on a first-come, first-served basis and will fill up. If you anticipate barriers getting to Open Enrollment, please contact us in advance so that we can assist with making a plan to get you re-enrolled.

If you are not yet a member, we highly recommend that you sign up during this time. The hours, location, and what you need to bring are the same.

Hours & Location

You can walk in anytime we're open from Nov. 1 to Dec. 15. There are no appointments. For Thanksgiving, we'll be closed Wednesday, Nov. 21, Thursday, Nov. 22 & Friday, Nov. 23.

Monday - Thursday: 9AM - 6PM
Friday & Saturday: 9AM - 4PM
Sunday: 1PM - 5PM

HAAM @ Foundation Communities
5900 Airport Blvd
Austin, TX 78752

Note: that this is NOT the HAAM office on S. Lamar, and that we are only holding Open Enrollment at Foundation Communities' north location.

What to Bring

Below are the 3 things everyone should bring, and 2 that you may need. Unsure about one of these items? Contact us!

Everyone should bring:
1. Income information, such as a pay stub or self employment information
2. Your username & password (make sure this works from home!)
3. Names of important doctors or medications

You may also need:
1. Employer insurance info, including cost and plan details, if you or your spouse received an offer within the last year
2. Immigration documents, if applicable

Important Tax Info

Are your 2017 taxes done? If you had a Marketplace ( insurance plan that year, you will need to file them before you sign up for a plan for the 2019 year. Foundation Communities is offering free tax help until October 13.

Pro Tips

Tip #1: Come early! Many programs are filled on a first-come, first served basis, and funding for premium assistance will run out.

Tip #2: Make sure your taxes are done.

Tip #3: Know your login info. Sign in from home to make sure it works, and bring it with you. If you have trouble retrieving your information, this handy guide can help!

Tip #4: Be prepared for a short wait. We will do everything we can to get you in and out quickly, but we suggest bringing some headphones or a good book just in case.