Open Enrollment

About HAAM Open Enrollment

HAAM Open Enrollment is a one stop shop for members to renew their HAAM benefits and get health coverage for the 2018 year, including Marketplace insurance plans. It's important to renew with us during this time so that you have the most options available to you for 2018.

We need to see ALL members in person, and come see us early, too, because many programs are filled on a first-come, first-served basis.

If you are not yet a member, we highly recommend that you sign up during this time as well. The hours, location, and what you need to bring are the same.


You can walk in anytime we're open from Nov. 1 to Dec. 15. There are no appointments.

Monday - Thursday: 9AM - 6PM
Friday - Saturday: 9AM - 4PM
Sunday: 1PM - 5PM

For Thanksgiving, we'll be closed Thursday, Nov. 23 & Friday, Nov. 24.


HAAM @ Foundation Communities
5900 Airport Blvd
Austin, TX 78752

For a map, click here. Note: this is not the HAAM office on S. Lamar.

What to Bring

Below are the four things everyone should bring, and two that you may need. Unsure about one of these items? Contact us!

Everyone should bring:

  1. Income information, such as a pay stub
  2. Your username & password (make sure this works from home!)
  3. Names of important doctors or medications
  4. The big, white envelope we gave you at Open Enrollment last year, if you have it

You may also need:

  1. Employer insurance info, including cost and plan details, if you or your spouse received an offer within the last year
  2. Immigration documents, if applicable

Call us if you don't have something you need, or we can help you figure it out when you come see us.

Pro Tips

Come as soon as you can! Many programs are filled on a first-come, first served basis, and funding for premium assistance is limited.

Know your username & password info before you come in by making sure you can sign in from home. If you have trouble retrieving it, this handy guide can help!

Are your 2016 taxes done? If not, and you had a Marketplace plan that year, contact us for more info.

Bring some headphones or a good book to keep you company while you wait.

This year, we're seeing fewer crowds in the evenings and on the weekends (and we've upped our snack game, too).