Open Enrollment

What is HAAM Open Enrollment?

HAAM Open Enrollment is a one-stop-shop for members to renew their HAAM membership and get health coverage for 2020, including Marketplace insurance plans. Every HAAM member is required to renew their membership each year. It's important to renew your HAAM membership with us during Open Enrollment to ensure that you have the most options available to you for 2020. Everyone’s situation is different, so let us help you find the most affordable plan for you.

You cannot enroll in a Marketplace Insurance Plan outside of Open Enrollment unless you qualify for a special enrollment period. So, don’t wait until the last minute to #RockEnroll.

We need to see you in person. Exceptions to this include members who have already enrolled with Medicare, Medicaid, MAP or those who have health coverage through an employer, spouse, parent or receive VA benefits. If you anticipate barriers around getting to Open Enrollment, please contact us in advance so that we can assist you in making a plan to get your membership renewed and enrolled in health insurance for 2020.

Not a member yet? We highly recommend that you sign up during this time. Please review the hours, location and what to bring beforehand to ensure you are prepared. Check out more information about becoming a member here.

Get Ready - What To Bring

Below are the 5 things everyone must bring, and 2 that you may need. So start gathering your documents now and be sure to test your login ahead of time so you can reset it if needed. Unsure about any of these items? Contact us!

Required items to bring:

  1. Income information, such as a pay stub or self-employment information
  2. Your username & password (make sure this works from home!)
  3. Names of important doctors or medications
  4. Government-issued photo ID
  5. Proof of musicianship - more information here

You may also need to bring:

  1. Employer insurance offer of coverage, including cost and plan details, if you or your spouse received an offer for 2020
  2. Immigration documents, if applicable

Get Ready - Hours and Location

Open Enrollment runs from Nov. 1 to Dec. 15. There are no appointments available, only walk-ins during this time. For Thanksgiving, we'll be closed Thursday, Nov. 28, Friday, Nov. 29 & Saturday, Nov. 30.

Monday - Thursday: 9AM - 6PM
Friday & Saturday: 9AM - 4PM
Sunday: CLOSED

HAAM @ Foundation Communities
5900 Airport Blvd
Austin, TX 78752

Note: this is NOT the HAAM office on S. Lamar - we only hold Open Enrollment at Foundation Communities' north location, address listed above.

Important Tax Info

Are your 2018 taxes done? If you had a Marketplace ( insurance plan in 2018, you will need to file your 2018 taxes before you sign up for a plan for the 2020 year. You MUST file a Form 8962 to reconcile the tax credits you received in 2018 – check out this handy guide for more information.

Foundation Communities offers free tax preparation at both of their locations until October 15th! Visit for all the details.

Pro Tips

Tip #1: Come in ASAP - premium assistance funds are available on a first-come, first-served basis and will run out

Tip #2: Make sure your 2018 taxes are done! See "Important Tax Info" above.

Tip #3: Know your login info – this will save you time at Open Enrollment! Sign in from home ahead of time to make sure your login works and bring it with you. If you have trouble retrieving your login, this handy guide can help!

Tip #4: Be prepared for a wait. We will do everything we can to get you in and out quickly, but we suggest bringing some headphones or a good book just in case.

Get Familiar - Terms You Need to Know

We understand that Open Enrollment can be overwhelming and there are lots of unfamiliar terms to complicate things. But HAAM is here to help! Check out our Health Insurance Glossary so you can be better informed for reviewing your plan options.