About Our Team

The HAAM staff is a group of passionate and diverse professionals who work very hard to meet the needs of our HAAM member musicians. HAAM Founder, Robin Shivers, had big dreams that the Austin community would come together to ensure that one of our most treasured resources - our musicians - would have access to affordable healthcare services. The HAAM staff still shares those dreams today.

The HAAM Board is comprised of well-respected musician, business, and community leaders who are committed to ensuring that Austin's low income, uninsured musicians have access to affordable healthcare. The HAAM Board volunteers countless hours overseeing the guidance and stewardship of the HAAM resources and assets in order to meet the needs of our musicians. HAAM is proud to have this board of distinguished leaders sharing their skills and talents with our organization.

Staff Members

Chief Executive Officer
REENIE COLLINS
Reenie brings a wealth of health care and nonprofit administration experience to her role as HAAM’s executive director. Her time with Seton Healthcare Family – part of 25 years in the industry – shaped her skills in leading system change and developing mission-driven programs.
DOWNTIME PLEASURES: Live music, queso, Netflix.
Chief Operating Officer
RACHEL HANSS BLAIR, LCSW-S
Rachel relies on her 17 years in healthcare and nonprofit leadership while overseeing all HAAM operations. Her background blends clinical experience in behavioral health with program direction and team management.
HAPPY BEGINNINGS: Long before joining HAAM, Rachel saved her now-husband's career by referring him to the agency.
Senior Development Officer
RIKKI HARDY
Rikki manages HAAM's giving programs including individual gifts, major gifts, corporate partnerships, and HAAM's Pearl Society.  She also serves as lead for fundraising for all of HAAM's signature events. A San Marcos native with a passion for music and nonprofits, Rikki started volunteering for HAAM in 2009 and has been connected to the organization ever since.
KEY MENTOR: Blues hero Clifford Antone.
Project Manager
ALEX BEYER
Alex is an Austin native who is passionate about music and caring for people, making her a superstar leader of our loyal volunteers. A Texas State University graduate who previously worked in the Seton Healthcare Family.
NAME GAME: At age 14 she was the lead singer in The Condoleezza Rice Krispy Treats.


Program Services Coordinator
SERENA CERNOSEK, LCSW
Serena is a native Austinite with a clinical and administrative background in inpatient and outpatient behavioral healthcare within the Ascension Seton Healthcare Network for over 18 years. She is the newest member of the member services social work team. When she's not working loves reading, hiking with friends, and good movies.
FEELING BLUE: Serena grew up listening to local blues artists.


Public Relations
KATIE CROWLEY
Katie Crowley is a Kentucky native who moved to Austin to pursue a career in public relations. Katie is a wife and mother to her son Covert. She enjoys tennis lessons, horse racing and spending time with her family.

Program Services Coordinator
MELISSA DAVIS, LMSW
Melissa helps HAAM members navigate resources and oversees the Hearing, Vision, and Mind + Body programs. She enjoys teaching health literacy and helping members with chronic medical needs. Her role at HAAM allows her to combine her passion for helping people with a love for music.
FREE TIME FAVORITES: Kayaking, live music and traveling adventures.
Program Services Specialist
EMMET DUFF
Emmet signs musicians up for HAAM and helps them navigate the health care system. He moved to Texas from Ohio, following rumors of a mystical city of music and sunshine, and fell in love with the Austin community.
OFF THE CLOCK: He's catching a flick or swimming at Barton Springs.
Program Services Coordinator
EMILY FREDERICKS, LCSW
Emily is a bilingual social worker who helps HAAM members navigate healthcare resources.  She develops member programming for our Dental, Central Health Premium Assistance and YMCA programs. Her experience in immigrant and refugee resettlement, the foster care system and medical social work gives her the background to serve as Program Services Coordinator.
DOWNTIME PASSIONS: Discovering yummy Austin foodie spots and spending time outside with her two young kiddos and partner, Christian.
Signature Event Producer
KAT GRIFFIN
Kat made her journey to Austin from the East Coast after spending over 10 years in the trenches of concert and music festival production. Her experience in large-scale project management has left her a logistical master, ready to tackle any event with efficiency and accuracy.
ALTER EGO: Moonlighted as a radio personality on Baltimore's WTMD under the alias "Kat Black"
Marketing Coordinator
NATALIE MARTINEZ
An Austin native, Natalie manages HAAM's online presence as well as other marketing efforts and event promotion. She originally set out to be a music journalist but quickly found her passion for nonprofit work. She hopes to continue using her marketing skills and creativity to make a positive impact within the music community.
MUSIC ROOTS: Her first concert was *NSYNC's "No Strings Attached" tour at the age of three.
Office Manager
LAIS MILBURN

Lais manages administrative duties for the HAAM office. Her dedication to helping others as well as her admiration for the vibrant community of artists and musicians in Austin led her to join the HAAM team. In addition to bookkeeping and clerical work, Lais loves making sure the HAAM staff has the resources they need to perform at their very best.
GETTING CULTURED: Lais' favorite art form is the Kabuki theater of Japan.
Volunteer & Community-Led Event Coordinator
MICAELA RACANELLI
Micaela is an Austin native that recently moved back from Chicago where she worked on large-scale events and marketing. As a graduate of McCallum Fine Arts Academy, Micaela is happy to have found a home where she can help local artists and add to the vibrant musical community in Austin.
BUZZ WORTHY: Micaela's spirit animal is a bumble bee.

Want to intern at HAAM? We'd love to hear from you! Send us an email at kat@myhaam.org with your resume and what you're interested in or visit our Internships page.

Board Members

CHRIS ADAMS - MAXWELL LOCKE & RITTER
MARCIA BALL - MUSICIAN
EMMETT BELIVEAU - C3 PRESENTS
RAY BENSON - MUSICIAN
OLGA CAMPOS BENZ - FOSTER COMMUNITY
KEITH DONAHOE - FROST BANK
EDWARD SAFADY, EMERITUS MEMBER

 

ROBIN SHIVERS (1956-2009), FOUNDING CHAIR

REENIE COLLINS, EXECUTIVE DIRECTOR

SCOTT GILLMORE - EMMIS AUSTIN RADIO
KATE HENDERSON - SETON HEALTHCARE FAMILY
STEPHEN JEFFREY, BOARD CHAIR - BBVA
JOHN T. KUNZ - WATERLOO RECORDS & VIDEO
HEATHER LADAGE - AUSTIN BUSINESS JOURNAL
MATTHEW LONG - CAYETANO
EARL MAXWELL - ST. DAVID'S FOUNDATION
NIKELLE MEADE - HUSCH BLACKWELL
DIANA RESNIK - DIANA RESNIK CONSULTING
CATHERINE ROBB - HAYNES & BOONE
ALISON SILVERSTEIN - ALISON SILVERSTEIN CONSULTING
TIM TAYLOR - JACKSON WALKER LLP
RICHARD TOPFER - CASTLETOP CAPITAL